Store Policy
Refunds and Cancellation
Complaints
Complaints about Product quality should be done within 24 hours of the delivery. To launch a complaint, please contact pigmentosolutions@gmail.com or call/whatsapp:7736676660. If the reason for return is genuine, Our Team will replace the item.
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You can always contact us for any question:
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Refund Policy
We do not issue refunds once the order is processed and the product is delivered. Still, we realize that exceptional situations can happen in regard to the character of the product we supply.
If the payment is already done and if for some unforeseeable reason, we are unable to deliver your order, we will refund the amount.
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Defects :
Although all our products undergo so many quality check before delivery, unexpected damages and defects may occur. In case of such issues, please report the problem to our Quality Support Team within 24 hours of delivery. If the complaint is genuine, we will replace the same.
Privacy & Safety
Privacy Statement
The purpose of this privacy statement is to better serve individuals who are concerned about how their "Personally identifiable information" (PII) is used online. To get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website, please carefully read our privacy policy.
What kind of personal information does our blog, website, or app collect from users?
If necessary, you may be asked to enter your name, email address, mailing address, phone number, or other information when placing an order or registering on our website.
How often do we gather data?
When you register, first log in, or enter information on our site, we collect information from you.
How do we make use of your data?
When you register, purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features, we may use the information we collect about you in the following ways:
Information Security Your personal information is protected behind secured networks and can only be accessed by a select few individuals who are required to keep the information confidential and have special access rights to such systems. In order to protect your personal information, we use a variety of security measures whenever a user places an order, enters, submits, or accesses their information.
Disclosure to Third Parties Unless we give you prior notice, we do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not apply to third parties who help us operate our website, run our business, or provide you with services, as long as those third parties agree to keep this information confidential. When required to do so by law, to enforce our site policies, or to safeguard our rights, property, or safety, we may also disclose your information.
Contacting Us If you have any questions about this privacy policy, please use our website's contact information.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments